Our Friendly Staff

Glenn Thomas

YYC

Glenn has been in the airline & cargo/freight business for over 35 years. With lots of hands on experience with animals, he offers exceptional pet relocation services out of Calgary. He currently has a Standard Poodle and Miniature Poodle as part of his family. Glenn always ensures that your pets are treated as part of our family the moment they walk through our doors.

Trish Brown

YYZ

An avid and life-long animal lover, Trisha’s first job out of university was working with guard dogs and narcotics and explosives detection dogs with a heavy emphasis on training and socializing puppies. Along with her love of dogs, is a love of horses that started with riding and showing as a kid. Working with many different animals has allowed Trisha to develop a variety of approaches to ensure every pet visiting the Animal Lounge has a fun and relaxing stay. A passion for animals, combined with a decade in cross-border transportation allows Trish to facilitate a fun visit for each pet and a stress free experience for their humans.

Emily Street

YYZ

With several years of experience in pet shipping, Emily is able to offer international services to many different destinations around the world. She is a graduated veterinarian technician and loves animals of all scales and fur! You can always find her with her Mini Dachshund sidekick, Tucker!

Megan McConkey

YYC

Megan is very passionate about types of animals and has nearly a decade of animal handling experience. Her goals is always to give animals in her care proper attention, and then a little bit more! Megan has 2 dogs – Brandy (Jack Russel/Pug) and Bella (German Shepherd/Borzoi) who are always glued to her side when she’s not busy working at IAL.

Olive “The Greeter”

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Olive is known as our greeter here at the Lounge. She is always hanging out at the Lounge and making lots of friends! You can spot Olive going around the airport with her trusty human, Trish.

Tucker “The Treat Inspector”

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Tucker is our treat inspector at the Lounge. He must ensure that all treats are sniffed and up to standards before offering to our travelling pets. He must also sometimes taste test to ensure quality as well! You can find Tucker hanging around the Lounge with his trusty human, Emily.