FAQs
Shipment costs can depend on a lot of different factors. It can be the volume of the travel kennel , how much your pet weighs and which services you are including.
No. All pets we ship are through cargo (AKA: the belly of the plane). There are no personnel allowed in the cargo during flight. The only time a pet can be accompanied by personnel, is when they are taken on the flight, in cabin. We do not offer this service.
Yes, it is very safe for them to travel in cargo, as long as they have the appropriate travel kennel and no severe underlying health conditions, there are no issues.
This depends on the airline…If they do, they must be of the same species and some airlines also have pet weight limits.
A few airlines require you to book snub-nosed breeds through an IPATA agent. We are IPATA registered and can book your pet’s travel! Please keep in mind that many airlines require a larger travel kennel or will not accept snub-nosed breeds and there may be limited options.
No. It is an International Animal Lounge policy that we do not accept any animal for travel that is under sedation.
Some airlines require you to book live animals through an IPATA agent. IPATA agents are trained pet shippers that are experts in the requirements for pets to travel. If an airline does not allow you to book your pet yourself, then they will likely refer you to an IPATA agent.
Yes! We offer a guidance only service. The first step would be to check with your airline and destination customs to see if your pet is allowed to fly in cabin with you. A few destinations and airlines require animals to fly in cargo. If your airline and destination agree that your pet can fly in cabin, then we offer a veterinary guidance only service.
